Training Designs and Development

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Digital training modules are often flat and text heavy, resulting in a poor product experience. When designing our online training content we bring together the best of our product and digital talent to deliver interactive learning. Experienced product trainers, who specialise in demonstrating both to customers and retail colleagues, create content which is both relevant and engaging to the audience. By aligning key features to real sales scenarios the content can be immediately put into practice on the shop floor. Once the content has been created, the digital team design a storyboard to build an engaging and interactive structure for the training module. The end result ensures that users absorb and retain key features and understand how to use them in a sales environment.